Due to a techical issue that is currently being resolved, we have had to disable our online form request.
Please contact your location directly to process a hold request.

We thank you for your patience.

Complete the form below to submit your request.

Hold type

Hold request reason

Please note:

Hold requests for Learn to Swim must be submitted at least 17 days prior to your requested hold period. Requests submitted after this cut off period will not be eligible for refunds or credits, but make up class options are available.

Learn to Swim requires a minimum hold period of 2 weeks per request, with a maximum of 4 weeks total hold allowance per year.

Learn to Swim class holds enable you to keep your place in your class for up to 4 weeks each year without charge.
Squad memberships can be suspended for any number of weeks with a minimum of 2 weeks for each hold.

Please note:

Hold requests for both Learn to Swim and Squad memberships should be made by the Monday before your next direct debit. Requests submitted after this cut-off will not be eligible for refunds or credits, but make-up class options are available.
Learn to Swim class holds enable you to keep your place in your class for up to 4 weeks each year without charge.
Squad memberships can be suspended for any number of weeks with a minimum of 2 weeks for each hold.

In case of injury:

You can put your account on hold from the date that you submit this form. Extended breaks may be available if more time is needed for your recovery. Please ensure that a copy of your medical certificate is attached to this form.

I acknowledge that I have read and understand the cancellation policy. *

Contact person full name

Please select your venue

Please tell us who will be away.

Swimmer full name

Swimmer Date Of Birth

Add another swimmer

Date of Last Lesson/Training Session

Date of First Lesson/Training Session Back

Please upload a copy of your medical certificate (if applicable)

Class Hold Request

Going on holiday or just a break? Class holds allow you to remain in your class without charge for up to 4 weeks each year. Your class will recommence as usual after your hold period is complete.

Due to a techical issue that is currently being resolved, we have had to disable our online form request. Please contact your location directly to process a hold request. We thank you for your patience.

Complete the form below to submit your request.

Please note:

Please note:

In case of injury:

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Your Details

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Child Details

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How can we help?

Going on holiday or just a break?

Class holds allow you to remain in your class without charge for up to 4 weeks each year. Your class will recommence as usual after your hold period is complete.

Due to a techical issue that is currently being resolved, we have had to disable our online form request.
Please contact your location directly to process a hold request.

We thank you for your patience.