Frequently Asked Questions
or select a category below
Learning to swim at a young age helps your child safely recover in a pool or water emergency. These lessons are all about safeguarding children, and our instructors have specialised qualifications to make them as fun as possible! So enrol online today!
Yes! Our swimming lessons members have a flexible membership that allows them to pause whenever they are on holiday or when life happens! The pricing for each membership depends on the swim centre you select.
Definitely! If you’re unable to make your lesson for the day, log into your Parent Portal (our online customer portal) and mark your child(ren) absent, and a make-up class will become available for use. We do require at least 2 hours’ notice before the start of your lesson to receive your make-up.
No worries! This is very common in our swimming lessons. Our instructors gently guide each child at their own pace and help them with water familiarisation.
Please bring a swim nappy, dry clothes, towels, snacks or a bottle, a hat, and some sunscreen if you plan to be outside during the swimming lessons. Don’t forget to bring the same for you, as you will accompany the baby in the water during the lesson. Our friendly team will have everything else you need.
Yes! However, our holiday swim program is designed for children 3 years and up who are looking to learn to swim in our intensive class structure. These swimming lessons timetable varies by each swim school location. Contact our swimming teachers to find out more.
As a leading swim school, our classes focus on setting your child up for success at a young age. We understand that not all children are comfortable in the water, and we offer swimming lessons that combine gentle teaching methods, warm pools, experienced instructors, and engaging lesson formats that make learning fun for toddlers. Families also love our structured way of teaching infants, which supports progress from baby years through independent swimming.
We have different swimming levels suited for different children at our swim program, depending on their water familiarisation. These swimming levels are designed to match your child’s age, confidence, and motor development. Children progress through each level with their swimming lessons as they master key safety and swimming skills.
Our Learn to Swim infant and toddler programs teach them water exploration and safety skills, basic swimming techniques, stroke development, and endurance. Beyond these essential skills, children also gain water confidence, social skills, and discipline. These qualities will benefit them both in and out of the water.
Yes. All baby swimming and toddler classes in our swim school require a parent or guardian to be in the water to support a child’s learning, comfort, and bonding.
Yes. While most families enjoy our group swimming lessons, we also offer private swimming lessons for children who need extra support and personalised attention in a safe and playful environment.
Children can begin their toddler and infant swimming lessons anywhere from 6 months to 3 years old at Rackley Swimming. Our toddler classes teach them essential swimming skills early and help set the foundation for a confident swimming journey.
For most adults without physical limitations it will take between 20-25 hours of swimming lessons to learn to swim. However, for adults with a fear of the water, this process can be expected to take longer.
The number of swimming lessons you will need will depend on your skill level. Whether you have a basic skill level or are looking to learn from scratch, we can help you learn to swim. If you want to talk to us about private swimming lessons tailored to your needs, you can book now and explore your options.
Rackley Races are held 3 times a year, please check your Rackley Events app to see what dates your Rackley site is participating in.
All Rackley Swimming students who are in their new start level or up are welcome, regardless of their skill level. We really recommend that all students participate at least once a year as it is a great way for swimmers to build confidence and practice race techniques.
Rackley Races are fun and friendly swimming competitions held at our venues to encourage swimmers from our level New Start and up, to experience a race day environment.
On the calendar we have highlighted three (3) dates to give our Rackley sites a preference on which day they would like to participate in. Although you will see what dates your Rackley site is participating in through the app.
Swimmers should bring their swimwear, towel, swim cap, goggles, water bottle, and any snacks they might need. Don’t forget your swimming spirit, and any friends or family that would love to join.
The event typically lasts 1-2 hours, depending on the number of participants and events scheduled.
The event is FREE. Rackley holds the races each year in hope that our swimmers are encouraged to come along to get a taste of what a racing environment can be.
Our adult swimming lessons teach vital water safety skills, stroke techniques, and improve confidence in the water. If you have a particular area you want to improve on, our instructors can help you with your individual needs when you enroll.
Make sure to sign up before the cut-off date. For a quick and easy registration process, follow these steps using the Rackley Events App:
Step 1: Download the App
Download the Rackley Events App from your preferred app store:
Step 2: Create an Account & Sign In
- Open the app and select Sign Up.
- Enter your preferred email and create a password.
- Follow the prompts to complete your account setup.
Step 3: Select Your Location
- Choose your Rackley Swimming location your child swims at.
- Enter your Rackley location passcode when it prompts for a password. E.g Chermside will be 4032
Step 4: Create your Child’s Details to enter races.
- Select +Swimmer
- Fill in their name, age, and current swimming level (as per their lessons).
- Tap Save to confirm.
Step 5: Register for a Race
- Go to the Races section at the bottom of the app.
- Browse the available races and select the one you want to enrol your child in.
- If your child’s name appears under the race, the registration is successfully completed.
Now you’re all set for race day!
Our swimming lessons focus on water safety, basic swimming techniques, stroke development, and endurance. Beyond these essential skills, children also gain confidence, social skills, and discipline. These qualities will benefit them both in and out of the water.
You can easily find kids’ swimming lessons near you by visiting our website. There, you can explore all available Rackley Swimming locations and book a class that suits your schedule. For example If you are south of sunny Brisbane, you can check out our Gold Coast Swimming Schools to view class times and details. Simply select your preferred location to get started!
Swimming lessons promote a healthy lifestyle, improve sleep cycles, enhance muscle strength, and build water safety skills. They also encourage social interaction, focus, and discipline, making swimming for kids both a fun and rewarding experience all round.
Yes, we offer both private and group lessons. Private lessons provide one-on-one instruction tailored to your child’s specific needs. We also have group lessons during our holiday swim program where your child can enjoy fun, structured group sessions designed to build skills and confidence.
Yes, your kid can join swimming lessons at any time during the year. Our instructors will assess their current skill level and place them in a group that matches their ability, ensuring a seamless transition into the program.
Please bring a swimsuit, a towel, goggles, and dry clothes for your child to change into after their lesson. For children who are not potty trained, a swim nappy is essential.
Your child can start swimming lessons as early as 3 months old. For babies and toddlers, we focus on water familiarity and basic safety skills through our specialised infant swimming lessons. Older children will progress through skill-building and technique improvement tailored to their abilities.
For the best results, we recommend attending swimming lessons every week. Consistent attendance helps kids build their skills, confidence, and endurance while reinforcing what they’ve learned in previous lessons.
To find out hours of operation for your nearest Rackley location, you can contact us today or visit our locations page. We look forward to seeing you at the pool!
Many schools like to schedule weekly or fortnightly swimming lessons, or even book in a school swimming carnival, there are plenty of options to choose from. You can discuss your swimming schedule with us today to ensure that your child gets the most out of their lessons.
We cater for children of all ages up to high-school levels. Find out more about our program by enquiring today!
No, you don’t. We have swimming classes available for all ages and skill levels. This means that whether you are new to an aquatic environment or already have some intermediate ability, we can help you improve your swimming skills.
Session times and availability vary per location. To find out more about Adult Swimming Lessons near you, find your nearest Rackley location to register your interest or give us a call today. We’re happy to answer all your questions.
Explore our Swim Schools and find the closest Rackley Swimming centre near you! There might be one closer than you think.
If you have a learn to swim lesson booked in, you will need to bring bathers, a towel, some water clothes to change into, some water to drink and goggles. All other equipment is provided. If you are a teen or adult, learn to swim with confidence when you sign up with Rackley Swimming.
Our holiday swim program is designed for children 3 years and up who are looking to learn to swim in our intensive class structure.
Swimming lessons provide babies with vital safety skills in a fun, engaging environment, while offering personal attention to help them grow and thrive. Parents also enjoy bonding with their child and connecting with other caregivers, making the experience rewarding for both.
Our holiday swim program varies by each swim school location, to find out more you can click ‘register your interest’.
To find out if your nearest Rackley location has a holiday swim program, you can fill in the enquiry form and we will call or email you with availability at your closest venue.
Our Learn to Swim classes are divided into skill levels, so your child will be learning with children who have a similar range of abilities.
Your swimsuit and goggles! We provide any equipment that you’ll need. Just remember to bring towels, a dry pair of clothes to change into and a snack for afterwards.
It’s important to bring a swimsuit, swim nappy for children who are under the age of 3 and or are yet to be potty trained. Towel, goggles, dry clothes to change into!
We range our classes based on skill level and age groups. If your little one is aged between 6 months and 3 years, we can help you find the right class for your child. Contact us to discuss any questions you may have, or book in your first class today!
For children ages 3-5 months we have Baby Splash classes, for children ages 6-11 months we have our Come and Try classes, and for children aged 1-2 we have classes suitable for toddlers. You can easily select the class best suited to your child by clicking ‘book now’.
Swimming lessons for toddlers help improve balance, coordination, muscle development, boost cognitive growth, and build confidence in the water.
We recommend babies aged 3-6 months old attend swimming lessons as this is a great age for them to become comfortable in the water and have some fun with songs and pool toys.
You are welcome to attend every week with your little one for some fun in the water until they are 6 months old. It’s a great way to interact with group activities with other parents in a supportive environment. Start swimming lessons with your baby today.
Our Baby Splash classes typically last for 30 mins.
Please bring a towel, swim nappy, dry clothes, snacks or a bottle, hat, and some sunscreen if you plan to be outside. Don’t forget to bring the same for you, as you will accompany the baby in the water during the lesson. Our friendly team will have everything else you need.
It is required your child wears a swim nappy in the pool until they are fully toilet trained.
- A towel
- Goggles or cap, if the student prefers
- A happy and cheery smile with lots of energy
We have a ‘Happy nappy’ policy, which requires all children under the age of 3 (regardless if they are toilet trained) to wear an aqua nappy.
No, you can start anytime. You don’t need to wait until the start of the new school term.
Learn to Swim caters to:
Babies – Children aged 3 months to 6 months old
Toddlers – Children aged 6 months to 3 years old
Kids – Children aged 3 years and older
Once you have completed your Squad Assessment and joined our Rackley family, you can attend as many squad sessions across the timetable as you prefer.
Yes, our Swim Squads aren’t only for training for competitive races, there are also a great way to stay fit and have some fun.
It’s important to have a comfortable swimsuit, goggles, and swim cap. All squads will also require a kickboard, fins, and pull buoy. When progressing to higher squads, additional equipment requirements will be communicated to the swimmer.
Not only will you improve your swimming skills, and train for competitions, but you will also have fun and make some friends!
Our Swim Squads are targeted to swimmers aged 7 and above who know how to swim and are looking to improve their skills with the assistance of our Swimming Australia Accredited Coaches.
Yes! We want to give everyone the opportunity to learn to swim and we understand that having more than one child can be costly, so we provide additional discounts when more than one child enrolls! Discounts begin from the 3rd child.
Once your child is enrolled into the program you’ll be granted access to our easy online portal that allows you to update your contact and payment details, track your child’s progress, mark your child as away, and even book your own make up lessons. It’s accessible from our website under “Parent Portal”.
If you’re logging in for the first time your username is your contact email that you provided our team during your initial booking and your password is RackleySwim – from here you’ll be directed to reset your password. If your email is not recognized by the system please call your centre so we can update it in our systems.
Nope! There are no joining fees for new customers and no annual ‘service’ fees for just doing our job.
We sure do! We provide unlimited make-up lessons regardless of your package level. We understand that time in the water is a vital part of swimming success, so if you’re unable to make your lesson for the day, log into your Parent Portal and mark your child(ren) absent and a make-up class will become available for use. Swimming out your make-up as close to the missed regular lesson is important to maintain progress. However, we also understand that sometimes, life happens, so we will give you 90 days to book in your replacement class should you need a bit more time.
To ensure our classes can run on time and with efficiency, we require notice of your absence at least 2 hours before the start of your lesson to receive your make-up. Your replacement class can be booked up to one week ahead. We do suggest you book when you are ready as we do not offer make-ups on make-ups. Any unswum make-up lessons will be forfeited if you end your enrollment before using them.
The best way to manage your attendance and your make-ups is through your parent portal. Please see our team to help you get logged in and set up the next time you’re on site!
We understand that life happens and we know at some point everyone needs a little time off. Each calendar year we provide you with up to 4 weeks of class suspensions. This means your child will remain enrolled with their favorite teachers at your preferred day and time for FREE.
The hold can be placed on your account for a minimum of 2 weeks at a time and a maximum of 4 weeks. To properly action the hold we require notice prior to your extended leave to remove your booking fees. To place your account on hold please speak with customer service at your swim location.
Our program starts from 3 months old for baby splash classes, but every child is different and as a result will advance through our program at different times. However, it is proven that consistency can dramatically quicken the process of learning to swim. Participating in a learn to swim program more than once a week will help your child form a bond with the water and the program itself.
At Rackley Swimming we offer a range of swimming options at our venues, with varying prices for your child. This will depend on your child’s age, swimming level, confidence around the water and the number of sessions you wish to attend each week. For newborns and new swimmers alike, we also offer our FREE lesson program so you can come and try today.
Once your child has completed the Achiever or Mini Squad levels at Rackley Swimming, they are then able to progress into the development squads . Our Swim Squads cater for all abilities and are available at most locations . Enquire at reception for more information.
At Rackley Swimming we understand that every child learns and develops their skills at different stages. To find out what level is most suitable for your child, book a Free Come and Try and we will work with you to get your child started at the correct level!
Age is no barrier when it comes to swimming lessons. The earlier your child is taught how to swim the safer and more confident they will be around water. At Rackley Swimming our programs are designed for children as young as 3 months old.
The holiday swim program is an intensive program run across one week of the holidays, where kids swim once a day over five days in a row. Here they enjoy time with their friends, while gaining fitness and building swimming finesse. To enroll your child into the next holiday swim program or to find out more, please talk to us at your local Rackley Swim venue.
Yes, absolutely! At Rackley, we offer a range of birthday packages to make your day extra special. Your kids and their friends will be entertained for hours. We have plenty of space at many of our Rackley Swimming venues so why not bring your birthday to us! Food and drink catering, pool equipment, games and activities are available to purchase and hire.
Rackley Swimming will break for nationally recognised public holidays over Anzac, Easter, and Christmas.
Please find detail instructions below. If you still require assistance, please see our friendly staff the next time you visit your local Rackley Swimming venue!
- Download app: Apple Store Google Play Store
- Log in (type in email address and create password)
- Search for relevant pool (for e.g.test pool)
- Use membership passcode to access relevant pool, most Membership passcodes are pre-set at pool postcode but please ask your pool reception for their passcode to ensure this is correct.
- You should already have landed on the swimmer profile page, now create a swimmer profile using the “+ swimmer” function (if you can not see the “+ swimmer” icon ensure at the bottom of the screen “swimmers” is selected). Input child’s name, age, gender, and swimmer level (it is very important to input the correct level, as children are automatically nominated in the appropriate races by their swim coordinator according to their level) so if you are unsure of your child’s level ask at the front counter or swim instructor!
- Now that you have set up your profile you can quickly access events on the races page or the challenge page as they are loaded by your swimming coordinator
- Nominate your child by selecting nominate on the main event page and save child’s name to lock in the nomination
Check your child’s progression through their Rackley races journey on their personal profile where all their completed events will be logged. This is found by pressing the progress icon at the bottom right of your screen!
SwimStart is a new voucher program from QLD government to support learn to swim activities for 0 to 4 year
olds.
When a round is open, parents, carers or guardians can apply for a voucher valued up to $150 for their
child, which can be used towards swimming lessons with a registered SwimStart activity provider. To apply or check your eligibility click here. This will open a new window and redirect you to the Queensland government website.
All Rackley swimming venues have been registered and are proudly accepting vouchers.
• SwimStart activity providers can not accept FairPlay vouchers. FairPlay activity providers can not
accept SwimStart vouchers.
• There is a limit of 1 voucher per child per financial year. The voucher number is unique & can
only be redeemed once.
Key Dates
7 Nov 23 SwimStart round 1 opens for voucher applications
1 May 24 Round 1 closes for voucher applications
29 May 24 Last day for round 1 vouchers to be presented to an activity provider
12 June 24 Last day for round 1 vouchers to be redeemed by an activity provider
Parent Information:Eligibility Criteria
• Must be a QLD Resident
• Child is 0-4yrs
• Not previously received a voucher in this financial year
• Holds a current Services Australia Health Care or Pensioner Concession Card
• Has a Medicare card with child’s name on it
Parents: Steps to Redeem
•Vouchers can be used for your ongoing learn to swim enrolments. If the fees are more
than $150, customers will need to pay the difference
• Present or email the voucher to the SwimStart activity provider when you sign your child up for lessons. Or present your voucher at your next lesson if you are already enrolled in lessons with Rackley.
• The voucher must be used before the expiry date
• We invite new customers to take a free come and try with us first to help determine their level
If you need any help please do not hesitate to call or visit a venue and speak with a member of our team.
Rackley students unlock free swim access to any public swimming pool managed by City Venue Management. Giving families an affordable activity to enjoy outside of lesson time where they can practice their swim skills in a safe and fun environment. This access is available for the student only. Please scan in on entry at the new venue.
There is no limit on the number of children you can invite!
You can select from our range of catering services to find what best suits you. There’s a selection of refreshments and food to choose from, contact us to discuss all your options for your special day.
We have a range of packages that you can choose from! From food and drinks to games and activities, we can help make your pool party at Rackley something special.
You can book your pool party at your nearest Rackley location, you can select the date and time that best suits you.
It’s important to bring a swimsuit, swim nappy for children who are under the age of 3 and or are yet to be potty trained. Towel, goggles, dry clothes to change into!
We range our classes based on skill level and age groups. If your little one is aged between 6 months and 3 years, we can help you find the right class for your child. Contact us to discuss any questions you may have, or book in your first class today!
For children ages 3-5 months we have Baby Splash classes, for children ages 6-11 months we have our Come and Try classes, and for children aged 1-2 we have classes suitable for toddlers. You can easily select the class best suited to your child by clicking ‘book now’.
Swimming lessons for toddlers help improve balance, coordination, muscle development, boost cognitive growth, and build confidence in the water.
We recommend babies aged 3-6 months old attend swimming lessons as this is a great age for them to become comfortable in the water and have some fun with songs and pool toys.
You are welcome to attend every week with your little one for some fun in the water until they are 6 months old. It’s a great way to interact with group activities with other parents in a supportive environment. Start swimming lessons with your baby today.
Our Baby Splash classes typically last for 30 mins.
Please bring a towel, swim nappy, dry clothes, snacks or a bottle, hat, and some sunscreen if you plan to be outside. Don’t forget to bring the same for you, as you will accompany the baby in the water during the lesson. Our friendly team will have everything else you need.
It is required your child wears a swim nappy in the pool until they are fully toilet trained.
Our swimming lessons focus on water safety, basic swimming techniques, stroke development, and endurance. Beyond these essential skills, children also gain confidence, social skills, and discipline. These qualities will benefit them both in and out of the water.
You can easily find kids’ swimming lessons near you by visiting our website. There, you can explore all available Rackley Swimming locations and book a class that suits your schedule. For example If you are south of sunny Brisbane, you can check out our Gold Coast Swimming Schools to view class times and details. Simply select your preferred location to get started!
Swimming lessons promote a healthy lifestyle, improve sleep cycles, enhance muscle strength, and build water safety skills. They also encourage social interaction, focus, and discipline, making swimming for kids both a fun and rewarding experience all round.
Yes, your kid can join swimming lessons at any time during the year. Our instructors will assess their current skill level and place them in a group that matches their ability, ensuring a seamless transition into the program.
Please bring a swimsuit, a towel, goggles, and dry clothes for your child to change into after their lesson. For children who are not potty trained, a swim nappy is essential.
Your child can start swimming lessons as early as 3 months old. For babies and toddlers, we focus on water familiarity and basic safety skills through our specialised infant swimming lessons. Older children will progress through skill-building and technique improvement tailored to their abilities.
For the best results, we recommend attending swimming lessons every week. Consistent attendance helps kids build their skills, confidence, and endurance while reinforcing what they’ve learned in previous lessons.
To find out hours of operation for your nearest Rackley location, you can contact us today or visit our locations page. We look forward to seeing you at the pool!
Many schools like to schedule weekly or fortnightly swimming lessons, or even book in a school swimming carnival, there are plenty of options to choose from. You can discuss your swimming schedule with us today to ensure that your child gets the most out of their lessons.
We cater for children of all ages up to high-school levels. Find out more about our program by enquiring today!
Swimming lessons provide babies with vital safety skills in a fun, engaging environment, while offering personal attention to help them grow and thrive. Parents also enjoy bonding with their child and connecting with other caregivers, making the experience rewarding for both.
Our Learn to Swim classes are divided into skill levels, so your child will be learning with children who have a similar range of abilities.
No, you can start anytime. You don’t need to wait until the start of the new school term.
Learn to Swim caters to:
Babies – Children aged 3 months to 6 months old
Toddlers – Children aged 6 months to 3 years old
Kids – Children aged 3 years and older
Yes! We want to give everyone the opportunity to learn to swim and we understand that having more than one child can be costly, so we provide additional discounts when more than one child enrolls! Discounts begin from the 3rd child.
Once your child is enrolled into the program you’ll be granted access to our easy online portal that allows you to update your contact and payment details, track your child’s progress, mark your child as away, and even book your own make up lessons. It’s accessible from our website under “Parent Portal”.
If you’re logging in for the first time your username is your contact email that you provided our team during your initial booking and your password is RackleySwim – from here you’ll be directed to reset your password. If your email is not recognized by the system please call your centre so we can update it in our systems.
Nope! There are no joining fees for new customers and no annual ‘service’ fees for just doing our job.
We sure do! We provide unlimited make-up lessons regardless of your package level. We understand that time in the water is a vital part of swimming success, so if you’re unable to make your lesson for the day, log into your Parent Portal and mark your child(ren) absent and a make-up class will become available for use. Swimming out your make-up as close to the missed regular lesson is important to maintain progress. However, we also understand that sometimes, life happens, so we will give you 90 days to book in your replacement class should you need a bit more time.
To ensure our classes can run on time and with efficiency, we require notice of your absence at least 2 hours before the start of your lesson to receive your make-up. Your replacement class can be booked up to one week ahead. We do suggest you book when you are ready as we do not offer make-ups on make-ups. Any unswum make-up lessons will be forfeited if you end your enrollment before using them.
The best way to manage your attendance and your make-ups is through your parent portal. Please see our team to help you get logged in and set up the next time you’re on site!
We understand that life happens and we know at some point everyone needs a little time off. Each calendar year we provide you with up to 4 weeks of class suspensions. This means your child will remain enrolled with their favorite teachers at your preferred day and time for FREE.
The hold can be placed on your account for a minimum of 2 weeks at a time and a maximum of 4 weeks. To properly action the hold we require notice prior to your extended leave to remove your booking fees. To place your account on hold please speak with customer service at your swim location.
Our program starts from 3 months old for baby splash classes, but every child is different and as a result will advance through our program at different times. However, it is proven that consistency can dramatically quicken the process of learning to swim. Participating in a learn to swim program more than once a week will help your child form a bond with the water and the program itself.
At Rackley Swimming we offer a range of swimming options at our venues, with varying prices for your child. This will depend on your child’s age, swimming level, confidence around the water and the number of sessions you wish to attend each week. For newborns and new swimmers alike, we also offer our FREE lesson program so you can come and try today.
Once your child has completed the Achiever or Mini Squad levels at Rackley Swimming, they are then able to progress into the development squads . Our Swim Squads cater for all abilities and are available at most locations . Enquire at reception for more information.
At Rackley Swimming we understand that every child learns and develops their skills at different stages. To find out what level is most suitable for your child, book a Free Come and Try and we will work with you to get your child started at the correct level!
Age is no barrier when it comes to swimming lessons. The earlier your child is taught how to swim the safer and more confident they will be around water. At Rackley Swimming our programs are designed for children as young as 3 months old.
SwimStart is a new voucher program from QLD government to support learn to swim activities for 0 to 4 year
olds.
When a round is open, parents, carers or guardians can apply for a voucher valued up to $150 for their
child, which can be used towards swimming lessons with a registered SwimStart activity provider. To apply or check your eligibility click here. This will open a new window and redirect you to the Queensland government website.
All Rackley swimming venues have been registered and are proudly accepting vouchers.
• SwimStart activity providers can not accept FairPlay vouchers. FairPlay activity providers can not
accept SwimStart vouchers.
• There is a limit of 1 voucher per child per financial year. The voucher number is unique & can
only be redeemed once.
Key Dates
7 Nov 23 SwimStart round 1 opens for voucher applications
1 May 24 Round 1 closes for voucher applications
29 May 24 Last day for round 1 vouchers to be presented to an activity provider
12 June 24 Last day for round 1 vouchers to be redeemed by an activity provider
Parent Information:Eligibility Criteria
• Must be a QLD Resident
• Child is 0-4yrs
• Not previously received a voucher in this financial year
• Holds a current Services Australia Health Care or Pensioner Concession Card
• Has a Medicare card with child’s name on it
Parents: Steps to Redeem
•Vouchers can be used for your ongoing learn to swim enrolments. If the fees are more
than $150, customers will need to pay the difference
• Present or email the voucher to the SwimStart activity provider when you sign your child up for lessons. Or present your voucher at your next lesson if you are already enrolled in lessons with Rackley.
• The voucher must be used before the expiry date
• We invite new customers to take a free come and try with us first to help determine their level
If you need any help please do not hesitate to call or visit a venue and speak with a member of our team.
Rackley students unlock free swim access to any public swimming pool managed by City Venue Management. Giving families an affordable activity to enjoy outside of lesson time where they can practice their swim skills in a safe and fun environment. This access is available for the student only. Please scan in on entry at the new venue.
For most adults without physical limitations it will take between 20-25 hours of swimming lessons to learn to swim. However, for adults with a fear of the water, this process can be expected to take longer.
The number of swimming lessons you will need will depend on your skill level. Whether you have a basic skill level or are looking to learn from scratch, we can help you learn to swim. If you want to talk to us about private swimming lessons tailored to your needs, you can book now and explore your options.
Our adult swimming lessons teach vital water safety skills, stroke techniques, and improve confidence in the water. If you have a particular area you want to improve on, our instructors can help you with your individual needs when you enroll.
No, you don’t. We have swimming classes available for all ages and skill levels. This means that whether you are new to an aquatic environment or already have some intermediate ability, we can help you improve your swimming skills.
Session times and availability vary per location. To find out more about Adult Swimming Lessons near you, find your nearest Rackley location to register your interest or give us a call today. We’re happy to answer all your questions.
Explore our Swim Schools and find the closest Rackley Swimming centre near you! There might be one closer than you think.
If you have a learn to swim lesson booked in, you will need to bring bathers, a towel, some water clothes to change into, some water to drink and goggles. All other equipment is provided. If you are a teen or adult, learn to swim with confidence when you sign up with Rackley Swimming.
Once you have completed your Squad Assessment and joined our Rackley family, you can attend as many squad sessions across the timetable as you prefer.
Yes, our Swim Squads aren’t only for training for competitive races, there are also a great way to stay fit and have some fun.
It’s important to have a comfortable swimsuit, goggles, and swim cap. All squads will also require a kickboard, fins, and pull buoy. When progressing to higher squads, additional equipment requirements will be communicated to the swimmer.
Not only will you improve your swimming skills, and train for competitions, but you will also have fun and make some friends!
Our Swim Squads are targeted to swimmers aged 7 and above who know how to swim and are looking to improve their skills with the assistance of our Swimming Australia Accredited Coaches.
Our holiday swim program is designed for children 3 years and up who are looking to learn to swim in our intensive class structure.
Our holiday swim program varies by each swim school location, to find out more you can click ‘register your interest’.
To find out if your nearest Rackley location has a holiday swim program, you can fill in the enquiry form and we will call or email you with availability at your closest venue.
Our Learn to Swim classes are divided into skill levels, so your child will be learning with children who have a similar range of abilities.
Your swimsuit and goggles! We provide any equipment that you’ll need. Just remember to bring towels, a dry pair of clothes to change into and a snack for afterwards.
The holiday swim program is an intensive program run across one week of the holidays, where kids swim once a day over five days in a row. Here they enjoy time with their friends, while gaining fitness and building swimming finesse. To enroll your child into the next holiday swim program or to find out more, please talk to us at your local Rackley Swim venue.
Rackley Races are held 3 times a year, please check your Rackley Events app to see what dates your Rackley site is participating in.
All Rackley Swimming students who are in their new start level or up are welcome, regardless of their skill level. We really recommend that all students participate at least once a year as it is a great way for swimmers to build confidence and practice race techniques.
Rackley Races are fun and friendly swimming competitions held at our venues to encourage swimmers from our level New Start and up, to experience a race day environment.
On the calendar we have highlighted three (3) dates to give our Rackley sites a preference on which day they would like to participate in. Although you will see what dates your Rackley site is participating in through the app.
Swimmers should bring their swimwear, towel, swim cap, goggles, water bottle, and any snacks they might need. Don’t forget your swimming spirit, and any friends or family that would love to join.
The event typically lasts 1-2 hours, depending on the number of participants and events scheduled.
The event is FREE. Rackley holds the races each year in hope that our swimmers are encouraged to come along to get a taste of what a racing environment can be.
Make sure to sign up before the cut-off date. For a quick and easy registration process, follow these steps using the Rackley Events App:
Step 1: Download the App
Download the Rackley Events App from your preferred app store:
Step 2: Create an Account & Sign In
- Open the app and select Sign Up.
- Enter your preferred email and create a password.
- Follow the prompts to complete your account setup.
Step 3: Select Your Location
- Choose your Rackley Swimming location your child swims at.
- Enter your Rackley location passcode when it prompts for a password. E.g Chermside will be 4032
Step 4: Create your Child’s Details to enter races.
- Select +Swimmer
- Fill in their name, age, and current swimming level (as per their lessons).
- Tap Save to confirm.
Step 5: Register for a Race
- Go to the Races section at the bottom of the app.
- Browse the available races and select the one you want to enrol your child in.
- If your child’s name appears under the race, the registration is successfully completed.
Now you’re all set for race day!
Yes, absolutely! At Rackley, we offer a range of birthday packages to make your day extra special. Your kids and their friends will be entertained for hours. We have plenty of space at many of our Rackley Swimming venues so why not bring your birthday to us! Food and drink catering, pool equipment, games and activities are available to purchase and hire.
There is no limit on the number of children you can invite!
You can select from our range of catering services to find what best suits you. There’s a selection of refreshments and food to choose from, contact us to discuss all your options for your special day.
We have a range of packages that you can choose from! From food and drinks to games and activities, we can help make your pool party at Rackley something special.
You can book your pool party at your nearest Rackley location, you can select the date and time that best suits you.
- A towel
- Goggles or cap, if the student prefers
- A happy and cheery smile with lots of energy
We have a ‘Happy nappy’ policy, which requires all children under the age of 3 (regardless if they are toilet trained) to wear an aqua nappy.
Rackley Swimming will break for nationally recognised public holidays over Anzac, Easter, and Christmas.
Please find detail instructions below. If you still require assistance, please see our friendly staff the next time you visit your local Rackley Swimming venue!
- Download app: Apple Store Google Play Store
- Log in (type in email address and create password)
- Search for relevant pool (for e.g.test pool)
- Use membership passcode to access relevant pool, most Membership passcodes are pre-set at pool postcode but please ask your pool reception for their passcode to ensure this is correct.
- You should already have landed on the swimmer profile page, now create a swimmer profile using the “+ swimmer” function (if you can not see the “+ swimmer” icon ensure at the bottom of the screen “swimmers” is selected). Input child’s name, age, gender, and swimmer level (it is very important to input the correct level, as children are automatically nominated in the appropriate races by their swim coordinator according to their level) so if you are unsure of your child’s level ask at the front counter or swim instructor!
- Now that you have set up your profile you can quickly access events on the races page or the challenge page as they are loaded by your swimming coordinator
- Nominate your child by selecting nominate on the main event page and save child’s name to lock in the nomination
Check your child’s progression through their Rackley races journey on their personal profile where all their completed events will be logged. This is found by pressing the progress icon at the bottom right of your screen!
